Bucks County

geographIT^® Projects

Bucks County Enterprise GIS

Key Projects

Atlanta Parks

Bucks County Enterprise GIS

GIS Strategic Planning

Chester County Emergency Services

MD Offender Management System

Philadelphia Streets

York County

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Bucks County Enterprise GIS

geographIT delivered an Enterprise GIS Implementation Plan to Bucks County in December 2006, and since then has assisted implementation of data maintenance procedures and automated tools. The production environment consists of ArcGIS Desktop and ArcGIS Server 9.3. ArcGIS Server is used to manage a versioned production SDE database and web mapping services. Because of a shortage of technical staff within the County to troubleshoot the production database, data maintenance tools, and web GIS environment, the County contracted the services of geographIT to help maintain an operational production environment. These types of technical support issues are infrequent, but they typically require the assistance of a software programmer or GIS analyst to trouble-shoot and resolve the issues to ensure timely resolution and uninterrupted operations. Remote troubleshooting and problem resolution has been accomplished using Virtual Private Network (VPN) to gain direct access to the GIS servers and desktops so the problem can be viewed and remedied without the need to travel to Bucks County for on-site troubleshooting. This not only saves the cost and time required for travel, it also reduces the time delay from when a problem is first reported until when it can be diagnosed and corrected.