Here's how geographIT^®'s technical support works:

• You establish a not-to-exceed budget within your threshold of discretionary spending.
• We provide our hour labor rates by labor grade and guarantee them for a year. 
• You pay only for the actual hours and labor costs required to respond to your needs on an as-needed basis. 
• Use of Virtual Private Network (VPN) and/or GoToMeeting allows us — in most cases — to investigate and resolve problems remotely.

Learn how SOS works in practice.